Aravind Rangaswamy

About me

Product designer

Nov 2021 - present 

  • Spearheaded design initiatives, collaborating with cross-functional teams, including Chief Product Officer, Product Managers, and Engineering Leads, to drive business growth and improve user experience.

  • Designed a comprehensive procurement solution enabling customers to automate contract renewals resulting in a 20% increase in ARR within 6 months of release.

  • Redesigned the application to align with new brand guidelines, created a new design system, enhancing the overall user experience and visual identity, leading to a significant improvement in Net Promoter Score (NPS) from -5 to +14.

  • Developed and released multiple UX enhancements, streamlining user workflows and improving overall experience, Online contract editor for real-time SaaS contract attribute editing, Form builder tool for capturing structured information from service requestors, Service request hub providing a single interface for employees to request services and software

  • Mentored junior designer and a intern in UX design principles, best practices, and design tools, fostering a culture of collaboration and knowledge sharing.

  • Maintained product help center, also authored multiple help articles to guide users using product feature(s).

UX designer

Oct 2014 - Nov 2021

  • Conceptualized and designed a mobile and web application for Event Management, streamlining event planning and execution for Apple's sales team, and enhancing user experience through intuitive design.

  • Spearheaded the design of the ML-based Transaction Reconciliation System, leveraging machine learning to automate transaction reconciliation, and conducted UX research, requirement gathering, and usability testing to validate design decisions and ensure a user-friendly interface.

  • Designed a scalable Design System for Apple's channel sales team, ensuring consistency and cohesion across all products, and developed design documentation, usability testing, and design specifications for seamless implementation.

  • Led UX design for Apple's channel sales team, driving projects such as Event Management, CRM, Sales Forecasting, and a cutting-edge ML-based Transaction Reconciliation System that automated transaction reconciliation.

Design lead

Aug 2014 - Oct 2014

  • Led a team of 3 designers in creating an innovative, interactive wall display system to showcase Accenture's SAP solutions, enhancing client engagement and demonstrating expertise.

  • Conducted user research to inform the product roadmap for SAP Testing Management, ensuring a user-centered design approach.

  • Successfully delivered a first-of-its-kind interactive display, highlighting Accenture's SAP solutions and capabilities to clients..

UX manager

Feb 2013 - Aug 2014

  • Managed a high-performing 20-member design team, delivering successful UX projects for 6 clients, including Singapore Post's digital banking platform, with exceptional 95% client satisfaction.

  • Achieved significant team growth of 25% while maintaining outstanding results, demonstrating effective leadership and talent development.

  • Designed the award-winning, next-generation banking tablet app for DBS Bank, Singapore's largest bank, showcasing expertise in delivering innovative, user-centered financial solutions.

Lead designer

Oct 2012 - Feb 2013

  • Spearheaded the design and development of Panasonic Americas' innovative gesture-based car infotainment system and Nissan Infiniti's car console design, showcased at CES 2013.

  • Successfully managed large-scale projects, ensuring timely delivery, high-quality results, and optimal resource allocation, while maintaining strong vendor partnerships.

  • Demonstrated expertise in project management, coordinating project billings, resource scheduling, and vendor collaborations to drive exceptional outcomes.

Information architect

Nov 2010-Oct 2012

  • Designed innovative applications for high-profile clients, including World Bank, JP Morgan Chase, and Sharp, demonstrating expertise in creating tailored solutions for diverse industries.

  • Designed a guided print experience for HP Virtual Print Center, enhancing user engagement and showcasing capabilities in designing intuitive, user-centered interfaces.

  • Designed a Trade banking application for Oracle, highlighting expertise in financial services, investment banking, and delivering secure, high-performance solutions.

UX lead

Jan 2008-Nov 2010

  • Developed an interactive retirement calculator for M&T Bank, enhancing customer experience and financial planning capabilities.

  • Created an ERP solution for Emerson's assembly plant parts catalog management, streamlining operations and improving efficiency.

  • Established a Usability Center of Excellence, promoting design best practices, standardizing methodologies, and ensuring high-quality solutions across multiple client projects.

Aravind Rangaswamy · aravindrswamy@gmail.com · 669 225 8310

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